Patient Transport Service

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At CIPHER Medical we can offer non-emergency patient transfer services to help individuals get to and from hospitals across the North East region. If you are looking to book private ambulance transfers for healthcare appointments, we are here to help.

We pride ourselves on delivering patient-centred care and ensure your needs are met for each journey. Our medically trained team is on hand to provide medical monitoring and support during and after the journey for those who require it, and we are committed to offering users the highest quality transport service in the area.

Get in touch today if you need private ambulance transfers in Durham, Teesside, Stockton on Tees and other parts of the North East.

CIPHER Patient Transfer Services

You may require private ambulance transfers to get to your healthcare appointments if you have limited mobility or would struggle to get to hospital without a non-emergency ambulance. For instance, if you need any of the following:

  • Medical support during the journey
  • A technician or paramedic
  • Cardiac monitoring
  • Wheelchair transfers / stretcher
  • Bariatric transportation

Non-emergency patient transport can also be used for discharges to home and for transport to routine appointments. We are proud to deliver NHS patient support, and our private ambulance service may be available at no cost to those who are eligible and can be booked via your GP.

Why Choose CIPHER?

We have years of experience at CIPHER Medical and cover a whole range of support services to patients and hospitals across the North East. These services include everything from 999 rapid response vehicles, repatriation and patient transfer services to help individuals get to and from the hospital.

Here are some of the reasons why you should choose us if you are looking for
private ambulance transfers:

Expert medical support
Our medical teams include First Aiders, Paramedics, Nurses, Physiotherapists and Doctors. At CIPHER, we’re ready to cover all of your healthcare needs during or after your journey.

Unrivalled training
All staff receive extensive training, including national recognised medical training and driver training. You’re in safe hands when you book your non-emergency patient transport with us.

Reduced waiting times
One of the downsides of NHS transport is the waiting time. This has become increasingly problematic in recent times as resources have been stretched. With a private ambulance service like ours, you can have reliable transport with a pre-booked time.

Fast patient transfers
Getting to and from routine appointments are made easier with our local fleets. CIPHER’s patient transfer services in Stockton on Tees, Teesside, Durham and other areas of the North East arrive promptly and will be ready and waiting to take you back home once your appointment ends.

Enhanced care available
We know that some patients require enhanced care during their journey to the hospital. For instance, some medical conditions may make it hard for you to travel without the right medical attention or equipment. We have high-dependency ambulances for anyone who needs a higher level of care. These are staffed by technicians or paramedics, and we can also provide suction and cardiac monitoring if necessary.

Patient transfers for all ages
Our private ambulance service in Teesside, Stockton on Tees, Durham and beyond is suitable for patients young and old. For children, we can also help to transport parents.

Friendly team
In addition to fully qualified medical staff, we also make it our mission to make your journey an enjoyable and stress-free experience. You can always rely on our team to be friendly and supportive. No matter what you need, or whatever we can do to make your journey more comfortable, just ask!

Do you need a higher level of care?

If you require a specialist non-emergency ambulance, we are here to support you. The medical team at CIPHER Medical are trained in providing the unique care that you need. Our approach is patient-centred so we can tailor the service we provide to suit your exact requirements.

We can provide transport to people with varying mobility problems, including recumbent patients who may need a stretcher.

Book Patient Transfer Services Today

If you’re looking to arrange a reliable non-emergency ambulance to your next appointment, get in touch with CIPHER Medical today. Our private ambulance transfers can make getting to and from the hospital in the North East hassle-free.

We understand the need to reduce stress for certain medical conditions, and also pride ourselves on being punctual. If you have a short appointment at the hospital, our team will wait outside for you, meaning you can head back home as soon as you are finished.

It’s our mission to constantly improve our services, so we openly welcome patient feedback. If you have ever used our services and have a spare couple of minutes, please feel free to provide your thoughts in our patient feedback survey.

To book our patient transfer services in Stockton on Tees, Teesside, Durham or the North East, call us on 01642 265220.

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Our services can be tailored to your requirements, why not get in touch with our team to see how we can help you for all your clinical care needs.

Call us today on 01642 265220
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